Four medical response call centers in El Paso County now have the distinction of earning the National Academies of Emergency Medical Dispatch accreditation.
Recently added to the list was American Medical Response. The El Paso County’s Sheriff’s office, 911 and Fountain Police Department have this accreditation. It is based on a six-month data analysis that includes parameters such as receiving and verifying an address, phone number and age of caller and of potential patient, consciousness status and breathing status, said AMR’s communications center manager Bob Gerwel. It also includes relaying CPR instructions when necessary. Applicants must maintain at least a 90 percent rate of success; AMR maintained the rate at 95 percent.
This honor is the fourth of the 100 worldwide AMR’s and was one of 62 emergency call centers to receive accreditation this year. It has 30 employees at the local call center and 185 paramedics, EMT’s, drivers and staff.
“We have a very good healthcare system and El Paso is the luckiest county in the world,” said Gerwel.
The Medical Priority Systems Protocol was developed by NAEMD founder Dr. Clawson, who will present a plaque to AMR at a September 7 reception. The accreditation is valid for two years and applicants can resubmit with six-month data for renewal.