Technology key to postal future

Filed under: One on One |

Imagine for a minute what business would be like without the post office.

Kyle Collinsworth can’t.

As postmaster for the U.S. Postal Service in Colorado Springs, it’s his job to oversee mail delivery service – to business and residential communities – through rain, sleet or snow.

And as a former letter carrier, Collinsworth knows the mail business from the ground up.

A Colorado native, Collinsworth most recently held the position of University Station Manager in Portland, Ore.

In his new position, he’ll oversee about 840 employees at 12 post offices in Colorado Springs and make sure the nearly 1 million pieces of mail the city’s letter carriers deliver each day make it to their destinations.

He’s the 22nd postmaster in the community’s history, which dates to 1871.

Collinsworth took time recently to tell the CSBJ about himself and his business.

Hometown: Denver

How long have you lived in Colorado Springs: Two weeks

Education: Associate degree from the University of Colorado

A few words about your company: The Postal Service is committed to developing people, managing costs, generating revenue, increasing service and becoming more business-like and efficient in providing service to the public.

Recent accomplishments: Served in a couple of temporary assignments as the senior manager of postal operations in the Northland and Mid-America Postal Districts, overseeing the largest post offices in those areas.

Biggest career break: Becoming the postmaster for Colorado Springs has been a considerable accomplishment for me. I am very happy to be here and am looking forward to working with the many excellent postal employees and loyal postal customers and also to contributing to their continuing success and quality of mail service.

The toughest part of your job: Working with the multiple generations of employees and meeting the needs of each generation.

Someone you admire: There are three people within the Postal Service who have had an equal share in impacting me in my career: Dean Granholm, Mike Daley and Ormer Rogers. All three have impacted me positively.

About your family: Married to Jeanette for 32½ years. I have four children, all of whom live in Denver.

Something else you’d like to accomplish: I would like to bring about change that will benefit our customers and grow the business.

How your business will change in the next decade: In this information age, the Postal Service will rely more on automation. There will be more on-line services which will be user friendly and more effective for the customer.

What book are you currently reading? "7 Habits of Highly Effective People" by Stephen Covey.

What is the one thing you would change about Colorado Springs? I wouldn’t change a thing – it’s a beautiful community. I wouldn’t want to change a thing.