Stores magazine has released its list of the The Favorite 50 online retailers, providing the industry with an idea of the hot spots on the Web where consumers love to shop.
According to the survey, conducted by BIGresearch, customers rank e-tail giant Amazon.com as their favorite online retail company. eBay.com, typically considered a non-traditional retailer, came in second.
Favorite Online Retailers
|2||eBay.com||San Jose, Calif.|
|7||Kohls.com||Menomonee Falls, Wis.|
|8||Overstock.com||Salt Lake City|
|10||Sears.com||Hoffman Estates, Ill.|
|15||QVC.com||West Chester, Pa.|
“Online retailers are catering to their loyal customer base more than ever before,” said Stores Publisher Rick Gallagher. “By providing a positive and memorable online shopping experience, retailers stand to gain loyal customers for life.”
Securing the third position on the list was the world’s largest retailer, Wal-Mart.com.
Non-travel online retailing reached $170 billion in the United States last year, according to Shop.org. That sales volume is expected to continue to grow at a 12 percent compound annual growth rate well into the next decade.
Stores is the official magazine of the National Retail Federation.
Success in the restaurant industry is no guarantee, but limited-service chains experienced better growth in same-store sales during the second quarter compared to their full-service counterparts, according to American Express MarketBrief produced by Technomic Inc.
Of the 26 limited-service chains reporting comparable-store sales figures compared to the same quarter a year ago, 18 showed at least nominal growth. Three showed zero growth. Five saw declines.
In the full-service realm, 25 of 49 chains reported same-store sales below those of the same quarter during 2006.
A few chains, representing both limited-service and full-service, stood out. Two limited service chains reporting double-digit increases compared to the same period of 2006 were Chipotle, up 11.6 percent, and Good Times Burgers & Frozen Custard, up 10.1 percent.
In full service, Buffalo Wild Wings saw comparable-store sales rise 8.1 percent and California Pizza Kitchen reported sales were up 5.4 percent.
The moving average for food services sales (including restaurants, bars and taverns and on-site food service) rose 3.1 percent during August compared to prior-year figures, the slowest growth rate tracked since December 2006.
During July, the moving average showed a 3.3 percent expansion in the industry.
The U.S. Census Bureau’s advance estimate of total U.S. retail and food services sales for August was $377.6 billion (seasonally adjusted), an increase of 0.3 percent from the previous month and 3.7 percent above August 2006. Total sales for the June through August period were up 3.8 percent compared to the same period a year ago.
Consumers love Cyber Monday, so should retailers. It is the kickoff to the online holiday shopping season.
The term “Cyber Monday” was coined by Shop.org, a division of the National Retail Federation to recognize the Monday after Thanksgiving.
Shop.org is inviting retailers to participate in its affiliate shopping Web site, Cybermonday.com. During its first two weeks last year, the site was visited by more than 500,000 holiday shoppers.
For information about how to get your promotions in front of consumers, join a conference call at 11 a.m. Oct. 11. RSVP by visiting www.nrf.com/cybermonday/register/ or contact Ellen Davis at email@example.com.
Proceeds on purchases made through the site contribute to the Ray Greenly Scholarship Fund, which supports students pursuing careers in e-commerce.
Consumers can register now for e-mail shopping alerts on the site. It’s free and you can unsubscribe at any time.
Joan Johnson covers retail for the Colo