As lost baggage claims skyrocket, a veteran of the airline industry has written a book to reduce the risk of losing luggage at the airport.
Scott Mueller, author of The Empty Carousel: A Consumer’s Guide to Checked and Carry-on Luggage, said his book offers tips to stop what he says is a growing problem.
More than 10,000 bags are lost every day in the United States, and worldwide more than 240,000 suitcases are never found, said Mueller, who worked as the system manager for baggage services at one of the largest domestic airlines for five years.
Lack of identification is the number one reason for lost bags, he said.
Other tips from the book include: