Kaiser fined for conduct violations
Kaiser Permanente Insurance Company and Kaiser Foundation Health Plan of Colorado have been fined for several conduct violations.
Kaiser health plan was fined $201,000, and the insurance company was fined $166,000.
“The violations were pretty typical for a large insurance company,” said Carol O’Bryan, director of market regulation for the Division of Insurance. “We have some very Colorado-specific statutes and those were where most of the violations occurred.
The examinations covered calendar year 2007 and both companies submitted payment for the fined last week, according to a release from the division of insurance.
O’Bryan said the companies had corrected most of the problems found in the report.
Failures listed in the report include:
- maintaining and providing records
- providing coverage for newborn or adopted dependents
- providing coverage for maternity care
- including certain provisions in a contract
- giving correct information about termination and continuation of coverage
- inncluding correct co-pays and co-insurance requirements in basic membership agreements
- providing accurate information regarding coverage for emergency services
- providing written notice of the availability of basic standard health benefit plans to businesses that were denied coverage
- paying, denying or settling claims within the time periods required by Colorado law
- adjudicating claims resulting in erroneous denials
Full reports can be found at http://www.dora.state.co.us/insurance/mcexam/mcexam.htm.