That goal, said ACS spokesman Chris Gilligan, will enable the company’s human resource department to complete paperwork and documentation before training classes begin Aug. 17.
“We had such great media coverage for the initial burst of applicants last month that I think a lot of people thought all the jobs were filled. That’s far from the case,” he said. “In fact, 75 percent – about 450 jobs – are still open, and we’ll be doing two more sets of interviews after this.”
On its Web site, ACS posted job descriptions for a number of openings for customer care agents as well as information technology, administrative and management positions. Most required a minimum of a bachelor’s degree or the equivalent, as well as relevant background in an automated call center utilizing computer databases and Crystal reports.
Basic computer skills and knowledge of call center technologies are also required.