http://csbj.com/2009/11/06/fighting-back-against-frightening-customer-service/ Thu, 23 May 2013 17:48:41 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://csbj.com/2009/11/06/fighting-back-against-frightening-customer-service/comment-page-1/#comment-10726 Trey Sensor Fri, 13 Nov 2009 18:39:07 +0000 http://csbj.com/?p=9434#comment-10726 We really need to keep our customer service departments in the States. Overseas operators are more courteous but there is no follow through on who you talked to. They switch you from person to person and department to department. qwest customer service

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