Customer care giant Alorica buys PRC

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One of Colorado Springs’ largest call center operators, Florida-based PRC, LLC, has become a subsidiary of Alorica Inc. The business sale transaction closed on July 30, 2010.

That makes Alorica the country’s largest customer contact operator with almost 20,000 employees in 34 locations throughout the country.

In Colorado Springs the company employs about 400 people. Its local headquarters is in the Tiffany Square building near the intersection of Woodmen Road and Interstate 25.

Alorica serves Fortune 1000 companies in fields ranging from communications to technology, financial services, government, health care and consumer products. The company provides customer care, technical support, sales, collections and social media services.