Top 10 Colo. consumer complaints listed

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Colorado Attorney General John Suthers released the top consumer complaints for 2010 and the first two months of 2011.

Last year, Colorado consumers filed 6,462 complaints with the Office of the Attorney General – a nearly 37 percent increase over 2009′s total of 4,723 complaints, and a 117-percent increase over 2008′s total of 2,969 complaints.

“The growing number of complaints Coloradans submit to us highlights the strides we have made in informing consumers about types of fraud and how to report scams to us as well as our federal counterparts,” Suthers said.

The top 10 types of complaints received last year were:

Type of business Complaints
1 Rebate offers, 704
2 Utility complaints (cable and satellite television),  535
3 Consumer finance and loan companies,  359
4 Personal care products, 215
5 Online shopping services,  191
6 Roofing and guttering contractors,  174
7 Telephone (cell phones and equipment), 151
8 Magazine subscription agents,  143
9 Tanning salons, 138
10 Automobile dealers, 120

By business, those with the top 10 most complaints were:

Business Complaints
1 National Energy Rebate Fund, 621
2 Real Talk Network, 337
3 DirecTV, 271
4 At Last Fulfillment, 217
5 Dish Network, 197
6 At The Beach, 137
7 Vacation Ventures, 100
8 American Shingle, 85
9 Qwest, 85
10 Video Professor Inc., 81

So far in 2011, the businesses with the most complaints were:

Business Complaints

1 At The Beach, 70
2 DirecTV, 45
3 Dish Network, 22
4 Real Talk Network, 16
5 Qwest, 16
6 Corporate Acquisitions Group, 9
7 National Energy Rebate Fund, 8
8 Western Union, 8
9 E-470 Public Highway Authority, 6
10 Ivory White, 6

Residents who believe they have been defrauded or victimized by a Colorado business or nonprofit can file a report by visiting www.coloradoattorneygeneral.gov/complaint or by calling 1-800-222-4444.

Consumers interested in receiving updates on the latest scams in the state, as well as information on how to avoid being victimized, can sign up for the Consumer Fraud Awareness newsletter by visiting www.coloradoattorneygeneral.gov/fraudawareness.