RMI Associates to refund customer fees
by Amy Gillentine
Published: September 23,2011
Time posted: 9:00 am
Tags: Attorney General John Suthers, complaint, consumer fraud
Denver-based RMI Associates has been barred from helping consumers file complaints with the state for a fee.
The court order obtained by Attorney General John Suthers also requires the company to refund any fees it received from consumers.
The order follows a lawsuit filed in August against RMI, alleging that the company claimed it could help victims recover losses related to a federal consumer protection lawsuit against Westminster-based Dalbey Education Institute.
Consumers do not have to pay for the assistance; the state offers help for free, Suthers said.
“Any private business that claims a ‘special relationship’ with my office or any other state or federal consumer protection agency is misleading you,” he said. “You should never pay a fee to file a consumer complaint with the state of Colorado.”
To file a free complaint, visit www.coloradoattorneygeneral.gov/complaint or call 1-800-222-444 .
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