Federation names top customer-service retailers
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The National Retail Federation this week released its list of retailers with the best customer service rankings.
Rankings are based on results of consumers who were surveyed Sept. 6-14.
The top 10, in alphabetical order are:
- Amazon.com
- JCPenney
- Kohl’s Department Stores
- Lands’ End
- L.L.Bean
- Newegg
- Nordstrom
- Overstock.com
- QVC
- Zappos
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