Federation names top customer-service retailers

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The National Retail Federation this week released its list of  retailers with the best customer service rankings.

Rankings are based on results of consumers who were surveyed  Sept. 6-14.

The top 10, in alphabetical order are:

- Amazon.com

- JCPenney

- Kohl’s Department Stores

- Lands’ End

- L.L.Bean

- Newegg

- Nordstrom

- Overstock.com

- QVC

- Zappos