When Andrew Jones bought into the Chick-fil-A franchise at the Citadel Mall four months ago, he started hearing from business people downtown that they loved the food, but just weren’t conveniently located.
“I heard that and I thought – well, we need to figure out how to make it convenient,” Jones said.
So the quick service chicken restaurant is serving up salads and sandwiches two days a week at the Alamo building on the southwest corner of Colorado Avenue and Tejon Street.
It started off slow, said Citadel store manager Courtney McDonald. The first day, which was Feb. 2, wasn’t as busy as expected. But it has picked up a little each day, she said. As people find out about the twice a week Chick-fil-A kiosk, more people are coming.
“There is definitely a buzz,” she said.
The kiosk is just inside the glass windows at 128 s. Tejon St. It’s highly visible and the restaurant has its banners hanging. Emails also went out to hundreds of downtown workers, McDonald said.
The restaurant prepares chicken salads, fruit cups and regular and spicy chicken sandwiches. They deliver the first round at 11 a.m. and bring another batch in the middle of the three-hour shift. The food is served between 11 a.m. and 2 p.m on Mondays and Thursdays.
The kiosk is selling about 200 items a day, which is a much lower volume than the Citadel location. But it’s also a limited menu at a new venue.
Jones said he doesn’t expect to add days unless the business picks up dramatically. It’s a lot of work taking the food downtown, he said. And they’re still trying to decide exactly how much to take.
If the downtown kiosk does gain significant credibility, he said it could be a good business case for Chick-fil-A corporate to consider opening a downtown location.