Financial planners rack up most complaints in 2011
Financial planning and management consultants received the most consumer complaints last year, according to the Colorado attorney general’s office.
That was followed by complaints about cable and satellite television utility providers, mail fraud, health and medical services and tanning salons.
Consumers filed 7,297 complaints with the attorney general in 2011, a 12.9 percent increase over 2010.
Financial planning and management consultants received 410 complaints. Specific companies receiving the highest number of consumer complaints included Dalbey Education Institute (407), Corporate Controllers Unit (231), Heart Check America (189), DirecTV (167), At The Beach (157) and Dish Network (107).
The top 10 types of complaints received last year were:
| Type of business | Complaints | |
| 1 | Financial planning and management consultants | 410 |
| 2 | Utility complaints (cable and satellite television) |
349 |
| 3 | Mail fraud | 264 |
| 4 | Health and medical services | 262 |
| 5 | Tanning salons | 159 |
| 6 | Internet shopping services | 146 |
| 7 | Telephone (Cell phones and equipment) | 141 |
| 8 | Magazine subscription agents | 127 |
| 9 | Rebate offers | 108 |
| 10 | Roofing and guttering contractors | 95 |
By business, the top 10 complaint-getters for 2011 were:
| Business | Complaints | |
| 1 | Dalbey Education Institute | 407 |
| 2 | Corporate Controllers Unit | 231 |
| 3 | Heart Check America | 189 |
| 4 | DirecTV | 167 |
| 5 | At The Beach | 157 |
| 6 | Dish Network | 107 |
| 7 | National Energy Rebate Fund | 103 |
| 8 | Real Talk Network | 81 |
| 9 | CenturyLink | 75 |
| 10 | E-470 Public Highway Authority | 65 |
To log a complaint, visit www.coloradoattorneygeneral.com/complaint or call 1-800-222-4444.
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