Based in Colorado Springs, Cherwell Software announced Tuesday Craig Harper, former ServiceNow vice president of sales, will join the company as president, taking on responsibility for worldwide marketing, sales, services and support, and will report to CEO Vance Brown.
Harper currently serves on the board of managers for Cherwell and brings a wealth of sales, marketing and IT service management industry experience to the company.
“Cherwell is a unique business technology company with a winning corporate culture,” Harper said. “I’m excited to join a very dedicated group of individuals that work to continually push the boundaries of ITSM. I look forward to helping Cherwell continue to grow rapidly while redefining the service management industry.”
Harper most recently was vice president of worldwide sales and services at ServiceMesh, provider of Agility Platform™ for hybrid cloud management. Prior to joining ServiceMesh in 2012, Harper was vice president of sales and services at ServiceNow, helping the company grow SaaS revenue from $18 million to $200 million between 2009 and 2012.
Harper is also a 14-year veteran of BMC Software, working his way up the ranks from account manager to vice president of worldwide sales between 1995 and 2009.
“We are thrilled Craig is joining our team and leading our worldwide growth,” said Brown. “His tremendous experience and knowledge of the industry will be instrumental as we continue to evolve and improve ITSM technology.”