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Entries posted by Edward Marshall

The critical ingredient is always trust

Imagine walking into your leadership team meeting wondering whether the same old politics will play out. Would the same people work their own agendas, again? Would the same people be silent and watch it happen? Would everyone just be nice and kind and not honest, and let the meeting pass without ever addressing the elephant,… Continue Reading The critical ingredient is always trust

In the vibrant new democracy of South Africa, Ubuntu is a way of life. With its roots in the Bantu languages of southern Africa, Ubuntu literally means “I am what I am because of who we all are.” This is the essence of true collaboration, where the primary focus of cultural transformation is to move… Continue Reading Ubuntu Collaboration: Lessons from South Africa

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Our marketplace is volatile and constantly changing. The speed and complexity of changes that affect our businesses is only increasing. To lead our organizations in this environment requires a leadership culture that rests on solid ground, fully engages the workforce and their creativity, and can adapt and adjust to the many twists and turns of… Continue Reading Collaborative governance: The key to leadership trust

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Social networks as the new leadership?

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More than 75 million people — and counting — around the world have viewed “KONY 2012,” the video about the horrific treatment of children in Africa. Social networks provide leadership across the world, raising global awareness. You might say, “That’s great, but what does this have to do with leading our businesses?” Everything. Social networks… Continue Reading Social networks as the new leadership?

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Build lasting team trust

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We have many hopes and points of view about trust in our teams. We want it, but often do not know how to get it. And if we get it, we often don’t know how to keep it. So what ends up happening is the we believe trust is possible, and wishfully think it will… Continue Reading Build lasting team trust

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It only took surgery on my rotator cuff, putting me in a sling for a month, to discover just how uncivil we have become. The most typical response from people was to ignore my bulky black sling that led me into public places. Some had no awareness of the sling and would bump into my… Continue Reading Workplace civility needed in a time of incivility

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Are we only as strong as our weakest link?

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We all want speed, agility, adaptability, innovation and sustainability in our businesses, especially in these difficult, complex and volatile times. To attain these measures of success, our organizations need to take a look in the mirror. We are only as productive and effective as our “weakest link”. For some leaders, this may be a process… Continue Reading Are we only as strong as our weakest link?

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Where to take a stance in during tough times

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We live in tough times: volatile markets; European nations threatening bankruptcy and global financial meltdown; persistent gridlock in our own politics; an Occupy movement that has mobilized thousands way beyond Wall Street; extreme weather. And on top of that we have the challenges and crises of our own workplaces. Where can we stand in these… Continue Reading Where to take a stance in during tough times

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Is it possible to have truth in the workplace?

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It’s happened to all of us. We are told one thing by leadership, and then they do the opposite. One company had as its slogan that it valued its people, promised no layoffs, but 3 months later laid off 5 percent of the workforce. By the third layoff in 18 months, the workforce certainly did… Continue Reading Is it possible to have truth in the workplace?

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Sustainable change requires ownership

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Change initiatives fail at an alarming rate — as high as 80 percent. The cost of a failed change initiative can be staggering, from a loss of morale to a loss of a key customer due to poor quality. And we know that these initiatives fail in large part for two reasons: a lack of… Continue Reading Sustainable change requires ownership

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