Home » Entries posted by Edward Marshall (Page 2)
Entries posted by Edward Marshall

The more things change, the more they seem to stay the same. About 10 years ago, I wrote in my book Building Trust at the Speed of Change that: “We…find ourselves at the mercy of forces beyond our control… we have lost a sense of community. We now live in a virtual workspace where relationships… Continue Reading There’ll be times of despair, times of hope

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Trust is key to success

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Trust comes from ownership, and in our workplaces, the degree to which trust each other is the central ingredient for success. A few weeks ago, residents of Fukishima, Japan said they did not trust their leaders to tell them the truth about the amount of radiation their children were being exposed to. And recently the… Continue Reading Trust is key to success

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One of the most difficult tasks any senior leader has is to manage the internal dynamics of their senior team. I have heard countless times, “I’m tired of being the kindergarten teacher — they just don’t play nicely together.” And for business effectiveness, they must. So why do senior leaders have to play the role… Continue Reading Going beyond being the kindergarten teacher

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It happens every day. A member of the workforce decides to take a risk to tell their truth to senior leadership about a business problem and there is a reprisal. Not only can you say goodbye to trust, since this kind of situation goes viral, but you can also probably forget having a workplace environment… Continue Reading When workers can’t be honest with bosses …

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“Look up in the sky — it’s a bird, it’s a plane, it’s….” a bright shiny object — the next program of the month designed to save the company from the perils of the market or the organization’s culture. Whether it is another restructuring, a performance improvement program, business process re-engineering, or the latest guru’s… Continue Reading Beware of bright shiny objects, or next projects

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Much has been written about the 33 Chilean miners whose rescue from their underground prison of 70 days we all witnessed on TV. They were a truly inspiring team of ordinary workers who have much to teach us about how to lead in these trying times. Crises can unite us or destroy us. They can… Continue Reading Key lessons from Chile’s spectacular mine rescue

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In a broken world, let hope guide leadership

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It’s a new year, and as I checked in with family, friends, and colleagues, there seemed to be a higher than usual prevalence of illness, from the common cold to surgeries. Looking for reasons, I learned that it was due to more than the fact that people are just working harder than ever before. It… Continue Reading In a broken world, let hope guide leadership

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I’ve always been curious about an organizational phenomenon that seems almost universal in organizations — organizational “enemies.” There seems to always be one in every team, department or organization. This is a person who is over the top, on the bubble, or simply just very difficult to work with. They are not yet a pariah,… Continue Reading Peer pressure can get you past organizational ‘enemies’

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To better compete, create a ‘we’ culture

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All things being equal, in this high-speed marketplace, the companies who will win are those who are able to access, engage, and leverage the intellect, energy, and passion of every member of the workforce. To do this, workplaces face a fundamental cultural challenge — between the prevalent “culture of me” that drives us toward silos,… Continue Reading To better compete, create a ‘we’ culture

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A cure for organizational reflux

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Yes, organizations have it, too. Leaders complain about it all the time. They can’t seem to get their people all headed in the same direction, especially at the top. The lack of alignment and ownership of the organization’s core beliefs, principles, vision, and strategy are some of the major defining symptoms of “organizational reflux.” It… Continue Reading A cure for organizational reflux

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