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Entries posted by Edward Marshall

We hear it everywhere. People do not seem to trust large institutions, their leaders, or often others at work. The distrust gap is very significant, and its costs are significant. If there is distrust, we can lose customers. Or if our executive team members don’t trust each other, they may be seriously misaligned on strategy.… Continue Reading How to address the distrust gap and stem business losses

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The leader inside all of us

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Jason sat there with the 360 feedback front of him, a bit in shock. There were multiple instruments, and multiple interpretations of the data. Some of it was great news, and some of it was news he would rather not hear. Was it true? Was it accurate? What to make of it all? At the… Continue Reading The leader inside all of us

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