Home » Entries posted by Wendy Mack (Page 2)
Entries posted by Wendy Mack

Todd, the director for a 25-person business unit, was frustrated that he wasn’t getting clear direction from his boss. The vice president he reported to kept telling Todd that he wasn’t being strategic enough. Yet Todd wasn’t clear on what being strategic even meant. If you choose to progress in your career by moving up… Continue Reading To succeed as a director, don’t wait for direction

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Why leaders can’t ignore employee engagement

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Most business leaders and owners are doing everything they can to reduce costs and increase profits. If you fall into this category, one factor you cannot afford to overlook is employee engagement. Why should you care about employee engagement? Because it directly impacts employee productivity and retention, as well as financial metrics like earnings per… Continue Reading Why leaders can’t ignore employee engagement

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Leverage styles when communicating change

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An understanding of human psychology can be a powerful tool for anyone in leadership. While there are many theories and tools in this realm, one of the most useful categories of tools deals with personality. Since as early as 444 B.C., observers of human nature have noticed that there are four primary personality styles. In… Continue Reading Leverage styles when communicating change

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Shared vision, sense of urgency key to success

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Imagine a team so energized by a goal that they willingly work outside their job descriptions, put in long days and weekends, openly share ideas and constructive criticism, and achieve incredible results with limited time and few resources. This isn’t just a daydream. It actually happened right here in Colorado Springs — at the Pioneers… Continue Reading Shared vision, sense of urgency key to success

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Balancing urgency, overdrive

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As a leader, you know that change is critical to your organization’s success. But resistance, confusion and inertia may be slowing your change efforts. To counteract inertia, leaders need to instill a sense of urgency. According to Harvard professor and change expert John Kotter, urgency is a sense of pressing importance. Kotter writes, “A real… Continue Reading Balancing urgency, overdrive

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