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Book Review: “Wait: The Art and Science of Delay”

by Frank Partnoy “Limited Time Offer!!!” That’s what your sales folks wanted your ad to say, but you’re not sure. First of all, yes, you want to light a fire under your customers, but that “offer” seems ineffective. People are getting wise to that kind of thing; they know better. On the other hand, there’s… Continue Reading Book Review: “Wait: The Art and Science of Delay”

Book Review: “You Are What You Wear”

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by Dr. Jennifer Baumgartner It’s an old joke, but so true: you haven’t got a thing to wear. Yes, your closet’s crammed. You could wear a different outfit for six months with no repeats. You could skip doing laundry for weeks and you’d be OK, but when you got dressed this morning, everything was all… Continue Reading Book Review: “You Are What You Wear”

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Book Review: “The Power of Reputation”

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by Chris Komisarjevsky It may be just your imagination, but the phone isn’t ringing as much as it used to. People aren’t coming in the door quite as often, either, and you’re not sure why. It could be the economy, but that’s supposed to be getting better. It could be the market, or the fickleness… Continue Reading Book Review: “The Power of Reputation”

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by Pete Leibman So what are you gonna do after college? That’s the question that’s irritated you for the better part of eight months. Everybody’s been asking you and if you knew, you’d tell them. The thought of taking a job just to have a job makes you feel awful. You can’t imagine getting up… Continue Reading Book Review: “I Got My Dream Job and So Can You”

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Book Review: “For Better or For Work”

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by Meg Cadoux Hirshberg Your boss can be such a tyrant. He makes you labor extra hours; in fact, he thinks it’s natural that work has consumed your life. He’s a workaholic and believes you are, too. He’s obsessed with the biz, hopes you’re the same and by the way, he’s your spouse, so now… Continue Reading Book Review: “For Better or For Work”

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by Charles Duhigg, c.2012, Random House If there’s one thing in the world that everyone can count on, it’s that you’ll be in your office by a certain time each morning. You get there via the same route, without fail. That’s, of course, after you get up at the same time each day and eat… Continue Reading Book Review: “The Power of Habit – Why we do what we do in business”

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by Jonah Lehrer, c.2012, Houghton Mifflin Harcourt The painting you hung on the wall near your desk relaxes you. Looking at it reminds you of a happy memory, and you wonder how the artist managed to create such a vivid emotion with colored goo. It’s pretty amazing, and it makes you wish you could paint like… Continue Reading Book review: “Imagine: How Creativity Works”

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Book Review: “The End of Money”

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by David Wolman, c.2012, Da Capo It was hardly worth picking up. Yep, there was once a time when that penny you spotted on the pavement was worth something more than just one cent. You could buy lots of things for a penny back then, and saving them was rewarding on many levels. Now they’re… Continue Reading Book Review: “The End of Money”

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by Frances Frei and Anne Morriss c.2012, Harvard Business Review Press You’ve never had a worse shopping experience in your life. The store wasn’t even busy that day, but there was nobody on the sales floor. When you finally did spot a human being with a nametag, she was surly and the cashier snarled a… Continue Reading Book Review: “Uncommon Service: How to Win by Putting Customers at the Core of Your Business”

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by Susan Cain c.2012, Crown You had to go, so you did — kicking and screaming. Really, you must admit that it was nice of the boss to host the holiday party. In these tough economic times, she didn’t have to do it. She paid for food, a band, even door prizes. Everybody seemed to… Continue Reading Book Review: “Quiet: The Power of Introverts in a World That Can’t Stop Talking”

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