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If you own a business you need sales, regardless of your industry or business model. Whether from new or repeat customers, sales bring in the cash that lets you stay in business. When sales aren’t doing so well, it’s easy to point at certain factors and say they’re to blame. Things like poor closing techniques… Continue Reading For consistent sales, use consistent business processes

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Love your data, but don’t overanalyze it

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It happened again today: I received another tearful call from a marketing director whose boss refuses to read her marketing analysis reports. Because he won’t read them, she is sure she’ll be fired. And her strategy for keeping her job is to prove her worth through creating even more spreadsheets and numerical analysis instead of… Continue Reading Love your data, but don’t overanalyze it

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On Jan. 12, the following questions were e-mailed to Sharon L. Brown, chairwoman of the Board of Commissioners of the Pikes Peak Regional Building Department. As of press time no answers had been received. “1. What is the role of the RBD’s board and why is it constituted in the way it is? 2. What… Continue Reading Who’s in charge at the Regional Building Department?

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Would you hire any of the candidates?

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Memo to: U.S. Business Community From: Human Resources Department Re: Hiring a U.S. President In response to your request to assess the candidates for the position opening in January 2013, we have put together a job description, and offer key points on the five major candidates seeking the position. Job description: While this position requires… Continue Reading Would you hire any of the candidates?

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Build lasting team trust

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We have many hopes and points of view about trust in our teams. We want it, but often do not know how to get it. And if we get it, we often don’t know how to keep it. So what ends up happening is the we believe trust is possible, and wishfully think it will… Continue Reading Build lasting team trust

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Do I own these words? What are they worth?

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When I started writing this column, I have to admit that the notion of “owning my content and selling the content as a product” was as ludicrous to my Generation X brain as the idea of Land Ownership was to Native Americans when the settlers started buying it from them. I mean, seriously, who can… Continue Reading Do I own these words? What are they worth?

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Powerful business tools are often forgotten

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Recently I helped refinish a basement for a friend and kept lamenting the fact that I often didn’t have the right tool to effectively get the job done. It is frustrating knowing that the perfect tool exists but I can’t put my hands on it to do the job. But imagine how I’d feel if… Continue Reading Powerful business tools are often forgotten

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Many Valentines, one day

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You don’t have to be a cynic to admit that Valentine’s Day is a big business opportunity for retailers, florists, jewelers, and restaurants. Once the New Year’s celebration is over, the shelves at most stores become red and pink. After Christmas, Valentine’s Day is the second -highest expenditure holiday, accounting for about $18 billion in… Continue Reading Many Valentines, one day

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Lessons from the business of baseball

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Ignore the snow and the cold. Even though it’s only February, the hope of spring is upon us. That is, the hope that comes with Major League Baseball’s Spring Training. It’s been a long three-plus months since the St. Louis Cardinals beat the Texas Rangers in the World Series. But pitchers and catchers are reporting… Continue Reading Lessons from the business of baseball

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We’ve really enjoyed both of the recent Sherlock Holmes movies and Laddie has read The Adventures of Sherlock Holmes on his Kindle. The fictitious Holmes is a genius at solving mysteries, seemingly with ease. A famous quote attributed to him is “Elementary, my dear Watson,” but it turns out his character apparently never said that.… Continue Reading “Elementary, my dear Watson” — back to business basics

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