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Increasing employee engagement, military style

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By Mary Kelly Corporate managers frequently complain that employees are unfocused, unproductive, and struggle to work cohesively. Employees not actively engaged generally lack interest in the goals of the organization. In economics, we call this the ‘principle-agent problem’ meaning employees look out for their own interests before considering their employer’s interests. Motivating employees and ensuring… Continue Reading Increasing employee engagement, military style

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A couple ideas about bases in foreign countries

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Republican presidential hopeful Ron Paul has some interesting ideas, and they don’t all make sense but let’s consider a recent one. During a CBS “Face the Nation” interview, Paul said the idea that the U.S. must have 900 military bases spread over 130 countries is an old fashioned. “It makes no sense at all,” he… Continue Reading A couple ideas about bases in foreign countries

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What is “Occupy Wall Street” — along with other “Occupy” movements that have popped up in various spots — all about in the end? Many people seem bewildered. They ask: What does the movement want to achieve exactly? What’s the point? Occupy Wall Street claims to speak for the 99 percent that are not in… Continue Reading “Occupy Wall Street” and the morality of free enterprise

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Book Review: “Social Q’s”

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by Philip Galanes Every year, you’re faced with a quandary. Missing the office holiday party is not an option. You have to go, no question. But attending is filled with potential trouble. Will you, in the holiday spirit, say the wrong thing to the boss? What if your beloved makes a fool out of you?… Continue Reading Book Review: “Social Q’s”

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Unanswered questions about the Nerd Herd

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I’ve noticed two things lately; first that everybody is going nerdy with their iPads, Xooms, and laptops. Second; today’s nerd customer service needs are under served. Now that we’re working from home or launching side businesses (because no one is sure they’ll have a job from week to week,) the need for free wi-fi and… Continue Reading Unanswered questions about the Nerd Herd

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Delegation can be a touchy subject for business owners. They often find it hard to relinquish control but failure to delegate can cause problems. Frequently overworked, they can experience severe burn-out from carrying too many responsibilities, and many of the jobs they’re handling aren’t the best or most profitable uses of their time. Too many… Continue Reading Owners should learn to embrace the ‘D-word’ (delegation)

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Inappropriate sexual remarks to co-workers Inconsistent productivity Reduced profit Disparaging comments about the company left on Facebook Taking money from a cash register. These are all real examples that have forced employers to terminate jobs. No business owner wants to be put in the position of having to fire someone or have lay-offs but sometimes… Continue Reading When you terminate an employee, take care to avoid lawsuits

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Tech Talk: Losing my (OS) Religion

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Behold the great conundrum: After you choose Mac or PC for your office network, which operating system (OS) should you pick for your mobile devices? Do you go with Droid, Windows or iPhone, and what mobile OS works best with each laptop OS? Operating systems loyalists have created something akin to a religion about their… Continue Reading Tech Talk: Losing my (OS) Religion

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The Six Flags Great Adventure theme park in New Jersey is home to the Kingda Ka roller coaster. According to the park’s website, the coaster ranks as tallest in the world, and fastest in North America, with riders rocketing 456 feet high — that’s 45 stories — and then plunging “vertically into a 270-degree spiral.”… Continue Reading Republican political roller coaster: Newt’s turn

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Listening is a public duty

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Take any business course, and one of the first things you will learn is that you should listen to those you communicate or have a relationship with, especially if these are your customers. Without listening to them, how would you know what they want? Why is this simple lesson lost on politicians? Perhaps those who… Continue Reading Listening is a public duty

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