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How many techs does it take to make e-mail work?

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It seems like a simple enough request: Please make my email work every time I want it. But it’s easier said than done my friends. Unfortunately, email is a complicated and inefficient system that tends to break in a lot of places. Let me take a few minutes to show you why, and when to… Continue Reading How many techs does it take to make e-mail work?

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Where to take a stance in during tough times

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We live in tough times: volatile markets; European nations threatening bankruptcy and global financial meltdown; persistent gridlock in our own politics; an Occupy movement that has mobilized thousands way beyond Wall Street; extreme weather. And on top of that we have the challenges and crises of our own workplaces. Where can we stand in these… Continue Reading Where to take a stance in during tough times

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A client recently gave us the book Delivering Happiness: A path to profits, passion and purpose by Tony Hsieh, CEO of Zappos.com. It’s a great book and one story particularly stood out to us. Hsieh talked about how he developed his poker-playing skills through study and practice. He went on to illustrate similarities between poker… Continue Reading Be sure to take a seat at the best possible business table

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Sports economics

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By Mark Udall The message I hear from Coloradans as I travel the state is that tackling our unacceptably high unemployment rate must be job number one for Congress. I couldn’t agree more. I heard that message again — though with a uniquely Colorado twist — in Colorado Springs earlier this fall. That’s when I… Continue Reading Sports economics

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Good, bad or ugly — owner sets the example

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Remember the movie “The Christmas Story” and the scene where Ralph drops the F-bomb while helping his dad change a tire? His mother is stricken and certain he must have learned that word from a friend. But the grown-up Ralph narrator says he learned it from his father, who used it all the time. We… Continue Reading Good, bad or ugly — owner sets the example

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Is location awareness software a boom or bust?

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It was just a few years ago that I was asked to be the “Social Media Czar” for an agency. As embarrassing as the title was, I accepted and got to work teaching the staff how to use it on behalf of clients. The staff was excited, management was rubbing their hands together in anticipation… Continue Reading Is location awareness software a boom or bust?

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By Eliot Pulham If Hunter S. Thompson were still alive (bless his cannon-scattered ashes), he’d surely describe the atmosphere in our nation’s capitol as Fear and Loathing in Washington, D.C. In all my years of travel there, never — not even after the September 11 attacks — have I seen such dread in the halls… Continue Reading Fear and Loathing in Washington: 10 investments to protect

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Book Review: “We Are All Weird”

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by Seth Godin, performed by the author The writing on the package couldn’t have been more succinct: One Size Fits All. And as you pulled the garment from the packaging, you wondered: were the manufacturers serious? The garment you were holding with two fingers was miniscule. It was fashion-doll size. It was crumpled and woefully… Continue Reading Book Review: “We Are All Weird”

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The Five Whys

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There is one enduring principle of business: problems will occur, things will break, and sh*t happens. When problems do appear, the temptation is to blame others or external events. But the root cause often lies closer to home. When trying to solve a problem, it helps to begin with the end in mind (the presenting… Continue Reading The Five Whys

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Take steps to improve account collection

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The work is done and your customer has been invoiced, so the sale is complete. Right? Wrong! Your sales aren’t complete until you’ve been paid. As many people have found over the last few years, receivables collection has become more difficult and this has caused a lot of problems for companies’ cash flow. Although it’s… Continue Reading Take steps to improve account collection

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