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The phone rang in The Broadmoor hotel archivist’s office. It was a former Miss Broadmoor Bathing Beauty on the line. She and her husband honeymooned at the hotel in 1959, and the staff photographer took their photo by the lake. Is it possible that the photos still exist? “Yes,” she was told. “You are a… Continue Reading Photographers capture Broadmoor’s tourism history

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As the 10 Days of Atonement are here, a time of reflection and stock-taking, a seasonal turning point that encourages revisiting ideas and habits alike, I want to share my sense of the value of business partnerships. My late accountant Sam Huff used to tell me the problem with partnerships is that when they succeed,… Continue Reading Partnerships bring best of times, worst of times

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Highlight progress to motivate employees

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Here’s a quiz: Which of the following tools is most powerful for motivating employees? Recognition for good work Incentives Interpersonal support Clear goals Support for making progress in work If you are like 95 percent of managers who responded to a Harvard study, the answer will surprise you. Most managers believe that recognition for good… Continue Reading Highlight progress to motivate employees

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Finding business lessons in unexpected places

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I tend to drive my family crazy with little lessons about economics and business found in everyday life. For example, mention a state during a conversation, and chances are pretty good that I’ll point out what the state’s taxes look like, and whether it’s a friendly or unfriendly place for business. And given that I’ve… Continue Reading Finding business lessons in unexpected places

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Does the loudest voice in the room (or on the Internet) still earn the most attention? With the election coming up and the candidates spouting rhetoric as loudly as they can, I started to wonder; with all of the technology for broadcasting thought and information today, have people organically devised a way to filter for… Continue Reading Is the best content on the web getting the least attention?

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We once had an employee who was a nice guy but was never as productive as others in his department. Supervisors discussed this with him on several occasions but his output didn’t improve. Then, in a staff meeting one day, he spotted something on the wall and remarked, “Sometimes I’m sitting at my computer and… Continue Reading Why employees who have potential for success often fail

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University Village expands in tough times

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While the 2-year-old University Village retail development is not yet fully occupied, several new tenants have recently signed leases, restaurants are moving in and big box retailers are eyeing the location. Kevin Kratt, owner of Kratt Commercial Properties, said the development is about 70 percent full. Tenants that have signed leases in the last couple… Continue Reading University Village expands in tough times

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Make your business plan simple, yet powerful

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Laddie once met with a new client at his location and asked to see his existing business plan. The man reached for a binder covered in dust that sat on top of a bookcase. It held a document 50-or-so pages long that obviously hadn’t been touched for several years. Having an outdated business plan that… Continue Reading Make your business plan simple, yet powerful

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Change Mob dream ready for reality

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The short story about the Change Mob — that it will stop human trafficking, end world hunger and snuff out poverty for peace on Earth — makes its founder sound like a dreamer. And he is. But this idea just might make some money — and a difference. It all started when Jonathan Kuiper called… Continue Reading Change Mob dream ready for reality

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Business web sites and social media

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I’ve been fielding a lot of questions lately about the role of company Web sites amid the sea of social media venues. Most of the questions sound like this: “Can’t I just launch a blog and a Facebook page and skip building a company Web site?” I understand where these thoughts come from, because it… Continue Reading Business web sites and social media

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