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Good, bad or ugly — owner sets the example

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Remember the movie “The Christmas Story” and the scene where Ralph drops the F-bomb while helping his dad change a tire? His mother is stricken and certain he must have learned that word from a friend. But the grown-up Ralph narrator says he learned it from his father, who used it all the time. We… Continue Reading Good, bad or ugly — owner sets the example

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Book Review: “We Are All Weird”

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by Seth Godin, performed by the author The writing on the package couldn’t have been more succinct: One Size Fits All. And as you pulled the garment from the packaging, you wondered: were the manufacturers serious? The garment you were holding with two fingers was miniscule. It was fashion-doll size. It was crumpled and woefully… Continue Reading Book Review: “We Are All Weird”

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The Five Whys

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There is one enduring principle of business: problems will occur, things will break, and sh*t happens. When problems do appear, the temptation is to blame others or external events. But the root cause often lies closer to home. When trying to solve a problem, it helps to begin with the end in mind (the presenting… Continue Reading The Five Whys

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Clinical trial business in growth phase

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Brigitte Klaib knew Colorado Springs was prime territory for a clinical drug trial facility because her job as a pharmaceutical consultant never required that she travel here. “I probably flew 300,000 miles a year all over the country and not once in 15 years did they ever send me to Colorado Springs,” Klaib said. Her… Continue Reading Clinical trial business in growth phase

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Fifteen years ago Jim Wittenburg was new in town from Silicon Valley and he wanted to start a business in Colorado Springs. “Everyone I went to was willing to talk to me,” he said. Now, he’s retired. And, he’s willing to talk to any entrepreneur in need of help. Wittenburg is a volunteer at Service… Continue Reading SCORE looking to increase volunteers, double its clients

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Gov. John Hickenlooper visited the Blue Star Recyclers plant in Colorado Springs Thursday saying he needs to get out of Denver and see what is going on in the rest of the state. Blue Star was founded in 2008 to recycle electronics waste: old computers, keyboards, printers and televisions. In May, the company transformed itself… Continue Reading Hickenlooper gets out of Denver, visits Springs’ businesses

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Take steps to improve account collection

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The work is done and your customer has been invoiced, so the sale is complete. Right? Wrong! Your sales aren’t complete until you’ve been paid. As many people have found over the last few years, receivables collection has become more difficult and this has caused a lot of problems for companies’ cash flow. Although it’s… Continue Reading Take steps to improve account collection

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Women helping women up corporate ladder

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Call them professional BFFs or mentors — they are among a new breed of women in the work force who are reaching back to pull up their sisters, share their secrets and propel the next group of business women to success. It’s a far cry from the 90s when women who shattered the glass ceiling… Continue Reading Women helping women up corporate ladder

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In the 1880s when William and Cara Bell entertained guests at their beloved Briarhurst Manor in Manitou Springs, their children scampered among the guests. Nearly 139 years later, they still do. Modern-day visitors to the manor, a restaurant known for award-winning fine dining, have reported seeing a red-haired girl, dressed in Victorian-era clothes, playing on… Continue Reading Haunted history scares up business for Briarhurst

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The throes of a recession might not seem like the most opportune time to expand a business, but Bob Penkhus had an inkling that adding Volkswagen to his dealership would be good for business. And he was right. Penkhus bought the Volkswagen franchise two years ago from Hueberger Subaru across the street from his Volvo… Continue Reading Volkswagen line fueling sales, revenue for Penkhus

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