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Kaiser to cover transgender services in its plans

A year ago, transgender people in Colorado were facing trouble getting health insurance plans to cover medically necessary treatments. People around the state were having trouble getting both routine tests and specific treatments paid for by insurance.. No longer. Now at least two health insurance plans have pledged to cover all services for all Coloradans.… Continue Reading Kaiser to cover transgender services in its plans

Health plans have lowest customer service ratings

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Health plans have the lowest customer service rating of more than 200 companies, according to a new research report published by Temkin Group. The group rates customers’ experiences at 206 large companies across 18 industries. It’s the second year of the study. The research is based on a survey of 10,000 U.S. consumers and includes… Continue Reading Health plans have lowest customer service ratings

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