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Raise the roof for change

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What organizational changes are on your leadership to-do list? If you’re like most leaders today, you have many problems to solve and a host of complex, unwieldy dilemmas that seem beyond solution. Challenges that defy easy answers are everywhere — finding the right business models in shifting markets, innovating to stay ahead of the competition,… Continue Reading Raise the roof for change

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It happens every day. A member of the workforce decides to take a risk to tell their truth to senior leadership about a business problem and there is a reprisal. Not only can you say goodbye to trust, since this kind of situation goes viral, but you can also probably forget having a workplace environment… Continue Reading When workers can’t be honest with bosses …

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Bring strategic plan to life

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The other day I overheard a business owner utter the classic lament, “We spent so much time and effort developing our strategic plan, and it’s pretty good, too, but we just can’t seem to make it stick.” Breathe life into your strategic plan by designing a blueprint to support it. Create an operating plan that… Continue Reading Bring strategic plan to life

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Embrace open-book management style

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Open book management is not a new concept, but most businesses executives are still hesitant to embrace it. That trend is changing, however, starting with top performing companies. 83 percent of the 2010 Top Small Company Workplaces honored by Inc. Magazine open their books to employees. Many have been inspired to do so by the… Continue Reading Embrace open-book management style

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Don’t overcome resistance, explore it

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If you are leading any sort of change in your organization, you will encounter resistance. Many change leaders get frustrated by the roadblocks and speed bumps they encounter, and they attempt to steamroll over anyone who resists their change initiative. In reality, overpowering resistance doesn’t reduce problems, it simply hides them. And hidden problems are… Continue Reading Don’t overcome resistance, explore it

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Taking the hard road

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When did taking the easy way out become the way to do business? Or to boost the economy, build communities, improve our schools, raise our kids and solve our problems? When did we decide that being a leader was a cushy job? Deep down, don’t you remember the thrill of taking the hard road? The… Continue Reading Taking the hard road

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“Look up in the sky — it’s a bird, it’s a plane, it’s….” a bright shiny object — the next program of the month designed to save the company from the perils of the market or the organization’s culture. Whether it is another restructuring, a performance improvement program, business process re-engineering, or the latest guru’s… Continue Reading Beware of bright shiny objects, or next projects

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By Wendy Mack and Vinnie Garufi Imagine that your firm has just completed its first employee engagement survey. The results aren’t nearly as good as you would like. What would you do? You could sit in a conference room with other leaders and try to come up with action plans that will lead to improvements.… Continue Reading Real employee engagement means involving everyone

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Hiring new or replacement employees is not an easy or inexpensive task. Hiring for excellence is a fine art that Dr. Pierre Mornell calls “an incredibly expensive people-reading game.” And yet, in spite of the numerous pitfalls and complicated people-reading skills that hiring requires, most managers approach hiring far too casually. There is certainly no… Continue Reading Ten overlooked principles for hiring excellence

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Step up and lead change

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Across our city, our region and our country, leaders are in crisis. They — we — struggle with practical fiscal and policy issues while wrestling with deep, values-based questions: Who and what do I represent? What do we need to do and how do we need to behave as an organization? How do we survive… Continue Reading Step up and lead change

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