Listening tours can result in engagement 
by Wendy Mack Published: February 4,2011
Tags: Leadership, listening, Small Business Enterprise, Wendy Mack
Most leaders know that listening is an important skill. Yet in nationwide surveys, employees indicate that their leaders don’t actually listen to them. What’s going on? Is the problem that leaders don’t listen or that they don’t show that they listen?In reality, it is likely that you have every intention of listening to your people. [...] [...]







