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Be trustworthy with business communications

I recently had the pleasure of attending a breakfast roundtable downtown. I watched the people around me greet each other, introduce their businesses by handing out business cards, shake hands and eventually engage in discussions on how their organizations provide value to Colorado Springs. Seeing that, it dawned on me that all of these subtle… Continue Reading Be trustworthy with business communications

Local BBB launches online review service

Astroturfing — writing fake online reviews for companies — has grown rampant these days, making consumers skeptical and legitimate business owners nervous. Much of that concern could be alleviated locally, however, as a new Better Business Bureau of Southern Colorado online review process gains popularity. Nationally, the BBB launched an online complaint process, which shows… Continue Reading Local BBB launches online review service

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Change sucks, but we have to deal with it

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On May 1, I began the most recent chapter in my life as CEO of the Better Business Bureau of Southern Colorado, and with it brought about change to the organization. It isn’t a radical change. I really don’t have grand plans to tear down the legacy Carol Odell left after her 21 years with… Continue Reading Change sucks, but we have to deal with it

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The Better Business Bureau of Southern Colorado has hired Blakely + Company as its full-service public relations firm. The move also means that Katie Carrol, who has been the BBB director of public relations and broadcasting since 2005, has been laid off. “We’ve been hired as a full-service public relations firm, effective immediately,” said Lisa… Continue Reading BBB chooses Blakely for PR duties, lays off Carrol

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Barrett plans to revamp BBB’s role

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Barrett plans to revamp BBB’s role

Matt Barrett jumped into the Colorado Springs business scene about seven years ago when he took a job with the UCCS Small Business Development Center — and he’s been a major part of the business community ever since. He left SBDC early in 2011 to take a job as COO of Graham Advertising, but announced… Continue Reading Barrett plans to revamp BBB’s role

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Barrett named CEO of local BBB

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Barrett named CEO of local BBB

Matt Barrett has been named CEO of the Better Business Bureau of Southern Colorado. He replaces Carol Odell, the Bureau’s current CEO of 14 years, who will retire May 3. Barrett was most recently the chief operating officer at Graham Advertising in Colorado Springs where he is credited with leading the organization through a transitional… Continue Reading Barrett named CEO of local BBB

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After five years as director of the Small Business Development Center at UCCS, Matt Barrett is stepping down to pursue other opportunities. The SBDC offers business consulting and training to entrepreneurs. During his tenure, Barrett helped nearly 1,900 entrepreneurs and small business owners. There are more than 1,000 SBDCs in the nation, and 21 in… Continue Reading Small Business Development Center director steps down

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