by Mike Boyd Published: December 18,2009
Tags: Mike Boyd
My friends: We did it. We weren’t just marking time. We made a difference. … All in all, not bad, not bad at all. – Ronald Reagan, farewell address, Jan. 11, 1989 I’ve been reflecting on that quote for a few weeks. Actually, it’s something that stuck in my head when I first heard it, and it makes [...] [...]
by Mike Boyd Published: December 4,2009
Tags: Mike Boyd
It might be the season of giving, but that doesn’t mean taking is in any way, shape or form acceptable — especially at the office. And I’m not talking about pilfering a pencil or two or a ream of paper here and there. This is much more cerebral. It seems that taking credit for someone else’s ideas is [...] [...]
by Mike Boyd Published: November 12,2009
Tags: Mike Boyd
“God grant me the serenity to accept the things I cannot change; courage to change the things I can; and wisdom to know the difference.” — The Serenity Prayer, Reinhold Niebuhr Given today’s volatile economic climate, business leaders might want to consider embracing the simple truths outlined above — especially the “wisdom” part. “Wisdom is the engine,” said [...] [...]
While I’ve been known to be enticed to embark upon a shopping excursion from time to time, wandering the malls has never been near the top of my “to-do” list. Add in the crowds that usually accompany the holiday season, and it slips even farther. So, if like me, the whole communal shopping experience isn’t your thing, [...] [...]
by Mike Boyd Published: October 23,2009
Tags: commentary, Mike Boyd
Sometimes, the most seemingly innocuous things can cause quite a buzz in the workplace. Take for example the manila envelope which arrived at 31 E. Platte Ave., Suite 300 on Monday. At first glance, just another letter among the stack of mail which we receive every day. But there was something just a bit out of [...] [...]
“You’re gonna have to learn your clichés. You’re gonna have to study them, you’re gonna have to know them. They’re your friends.” — Crash Davis, “Bull Durham” Looks like the sports world isn’t the only place that ol’ Crash has been giving pointers. According to the folks at Accountemps, “The workplace is overwrought with clichés, buzzwords and [...] [...]
by Mike Boyd Published: October 2,2009
Tags: Chase bank, Mike Boyd
Chase wants to give me $100. But if you’re thinking it’s hush money to silence my squeaky wheel about how utterly poor the bank’s customer service is, you’d be wrong. Actually, it just further proof that my hypothesis about the company being so big that no one knows what anyone else is doing is correct. You see, Chase [...] [...]
by Mike Boyd Published: September 25,2009
Tags: Mike Boyd
Sticking with the social media theme this week, now that you have some tips about how to leverage the technology to benefit your business, make sure you don’t do more harm than good by latching onto a nasty virus. The latest threat to your company network is a worm called Koobface, which can steal sensitive data [...] [...]
by Mike Boyd Published: September 18,2009
Tags: Mike Boyd, social networking
I’ll cut my favorite bank a bit of slack this week and get back to passing along sage advice. This week we’ll turn to Laura Stack, who is president of The Productivity Pro Inc., for some tips about how to navigate social media — which she says is a double-edged sword. “On one hand, it can help [...] [...]
by Mike Boyd Published: September 11,2009
Tags: Chase bank, Mike Boyd
Irony. A noun. Defined by the “American Heritage College Dictionary” as “incongruity between what might be expected and what actually occurs.” Leave it to my friends at Chase to serve up another softball for me to hit out of the column-writing park. A few weeks ago I jumped on the “Chase has the worst customer service on the [...] [...]
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