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Small steps are big gains in momentum

If you have tried to get a group of people to get moving in a new direction, you know that inertia often wins over action. The problem is compounded when one or more people resist what you’d like them to do. Fortunately, there are ways to overcome inertia. One trick is to get people to… Continue Reading Small steps are big gains in momentum

Listening tours can result in engagement

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Most leaders know that listening is an important skill. Yet in nationwide surveys, employees indicate that their leaders don’t actually listen to them. What’s going on? Is the problem that leaders don’t listen or that they don’t show that they listen?In reality, it is likely that you have every intention of listening to your people.… Continue Reading Listening tours can result in engagement

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