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Anckner shooting for long-term stay with Arrow Moving

Thu, Sep 1, 2011

One on One

Tracy Anckner, 37, came to Colorado Springs after visiting her sister here. The mountains and the temperate weather lured her. She convinced her company, a cell phone service provider, to transfer her. She’s always worked in sales and has recently found her niche with locally-based Arrow Moving as an account manager.

How did you end up in Colorado Springs?

I came to visit my sister in 2003 and fell in love with the mountains and the beautiful weather and decided to move here. I met my husband Aaron and we were married in Hawaii in 2006.

Tell us about Arrow Moving and what you do for the company?

Arrow Moving and Storage is a locally owned and operated business. We have locations in four other states. Wyoming, Utah, Texas and Oklahoma. We are an agent for Mayflower Transit. Locally we employee around 40 people including our crew. We handle all moves including residential, military, office and industrial, special products, international, and warehousing and storage. I am an account manager. I handle existing accounts and look for new business in the area. This includes coordinating our crew with the point of contact on job sites, making sure the jobs runs smoothly, and estimating the time and materials it will take to complete a job. I also attend site visits and walkthroughs on RFP’s, (request for pricing) for commercial and government moves. I price out jobs to ensure we have the manpower to do the job and what the cost will be to the customer. I also do residential moves which consist of visiting the customer’s home to see what services we can offer to make their move go smoothly. I am a certified moving consultant, a registered international mover, and I am working on my certified office and industrial certification.

Is the company growing?

Our company has seen growth year over year. Since we are a full service moving company and have the resources that Mayflower offers, we can move and store anything. We are always looking for ways to grow and expand our business.

Did you always see yourself in sales? How did you come to work as an account manager?

I have always been in sales and cannot see myself doing anything else. I enjoy working with people and finding a solution to their needs. I like to stay busy and be on the move and being in sales allows me to do both. I was hired in February 2010. The skill set that I have from my previous employment was a perfect fit for the account manager position. I love what I do and it keeps me busy.

How do you feel about the career prospects for young professionals in Colorado Springs compared to other areas where you have lived?

I grew up just south of the St. Louis area which is a much larger market so it is difficult to compare the two. I feel that Colorado Springs is a growing market and has many job opportunities if someone is motivated and driven. They must also be willing to take an entry level position and work their way up in a company. If someone is willing to put in the effort and has a positive attitude the career prospects here are good.

What are some of the unique challenges/opportunities young professionals face in Colorado Springs?

The biggest challenge I think that young professionals face in Colorado Springs is to start at the bottom and work their way up. Again, if someone is driven and motivated they can start at a company and have a long term career there. I think our unique opportunity here is the large military presence. I feel it brings jobs in the service industry and the housing market. Colorado Springs has grown in the years that I have been here and I feel it will only continue to grow. This is an exciting time to be a young professional in this growing atmosphere.

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